FAQ

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FAQ
  • Das WeltAuto " is a Global Pre-Owned Cars brand of Volkswagen. Its is a German word, which translates into " The World Car " which means an automobile designed to suit the needs of global automotive markets
  • Benefits of dealing with a global Pre-Owned Cars brand “ Das WeltAuto “.
  • Only cars meeting the stringent Volkswagen Das WeltAuto standards are put on sale.
  • Cars refurbished in the Volkswagen's Hi-Tech dealership workshop by highly trained technicians.
  • Sellers authenticity checked before buying the car by Volkswagen dealers.
  • Unmatchable warranty - Cars upto 7 years of age and driven upto 1,00,000 kms are covered.
  • Warranty upto 1 Year or 15000 kms.
  • Cars thoroughly refurbished to the smallest repairs required in Volkswagen’s Hi-tech Workshops, by Volkswagen trained technicians, with Volkswagen Genuine parts.
  • Vehicle History checked thoroughly to understand the periodic service / maintenance pattern, any major repairs done.
  • Vehicle service history made available for the buyer’s reference.
  • Cars free from any structural damages.
  • Hassle free transfer of vehicle ownership in RTO.
  • Finance by Volkswagen financial services
  • Nation wide strong After Sales Service support through 120 Volkswagen Authorised Dealers.
  • Only Volkswagen Pre-Owned Cars.
  • Cars having age less than 7 years, driven for less than 1,00,000 kms and having ownership serial upto 2.
  • Cars not having any structrual damages.
  • Cars with the clean title and matching the Das WeltAuto global quality standards.
  • The Platinum warranty offered to Volkswagen Pre-Owned Cars covers the Engine, Transmission and all Electrical componentes.
  • Any manufacturing defect related to the above systems, not arising out of the regular usage of the car, is covered in warranty.
  • The Das WeltAuto Platinum warranty is being offered " Free Of Cost " to the customers and hence no amount is charged.
  • A pre-printed warranty booklet alongwith the Warranty Certificate will be given within few days of the delivery of the vehicle, which contains all the details of the warranty including the coverage.
  • The customers can call on the Toll Free numbers provided in the warranty booklet to understand the process of the warranty services to be availed, including which is the nearest Volkswagen dealership service workshop, where the car can be taken for the same.
  • The warranty repairs are " Free of Cost " to the customers ( Including Parts and Labour ), except some of the consumables and the other parts which are not covered in warranty.
  • All Volkswagen Pre-Owned Cars are thoroughly refurbished to the smallest repairs required, including periodic maintenance service, at the Volkswagen authorised service workshop, before putting for the sales, and further the next periodic maintenance service comes only after one year or 15000 kms, which ever comes earleir. Hence, no Free Service is being provided to the Pre-Owned Volkswagen cars.
  • Yes. All the Volkswagen Pre-Owned Cars are purchased from the sellers with the valid insurance and hence the same is also available to you as a prospective buyer. Although, in the event of the insurance expired on the day of you taking the delivery of the car, the same will be renewed by Das WeltAuto and given to you.
  • Yes. Volkswagen has its own finance arm in the form of " Volkswagen Financial Services ".
  • The documents required for availing the loan vary person to person, which is at the sole descretion of the financier. Although, the Pre-Owned Cars Sales Consultant will help you in understanding and smooth disbursement of the loan.
    Following are the minimum common documents which are generally required.
    1. Photo identity,
    2. Income proof,
    3. Address proof,

    The following documents will be given to you right from the day you book a Pre-Owned Car at any Das WeltAuto outlet.

  • Buyers Handbook - being given at the time of booking the car and clearly showing the journey from booking to the delivery.
  • Quality Certificate.
  • A copy of " Sales Contract Form ".
  • A copy of " Delivery Note ".
  • A valid insurance policy - duely transferred on your name.
  • A Registration Certificate - duely transferred on your name.
  • Pollution Under Control ( PUC ) certificate.
  • Tool kit.
  • Yes. There are customised accessories available for Pre-Owned Cars, which the customers can choose and order for the fitment before the delivery.